Unlimited Scale vs Chargeflow
Chargeflow automates chargeback disputes, paid on success. Unlimited Scale's Disputes area prepares each response with an AI that reads the whole operation, and helps you understand why customers dispute.
Automation vs understanding.
Chargeflow submits the evidence for you and takes 25% of the amounts recovered. Unlimited Scale prepares the response field by field (to paste into Shopify), says whether it's worth fighting, and above all why it happened, based on the order, tracking, support, emails and previous disputes.
- Fully automated disputes, evidence submitted for you
- Paid only when a chargeback is recovered
- Built-in Verifi and Ethoca alerts, paid per chargeback prevented
- Works with all payment providers
- SOC 2 and GDPR advertised
Feature by feature, no spin.
Information about Chargeflow comes from their website, their Shopify App Store listing or public comparisons (sources at the bottom of the page), checked in October 2026. It may have changed since.
Understand, not just fight.
A complete timeline
Order, processed, first scan, delivered, conversations with support, dispute: the AI sees everything, and so do you in “What the AI read”.
The right fight
For each dispute: “worth fighting” or “better to accept”, with the chance of winning.
The cause, then the fix
Shipping, product, support, payment: fixes by area and the priority actions for the period.
The operation responds
Order not shipped yet? A cancellation case for the agent. The customer is excluded from campaigns and flagged in support.
The real cost
Amounts lost, dispute fees, refunds and alert fees, deducted from profit day by day.
No commission on your wins
The platform takes no percentage of the amounts recovered; you pay for alerts to your alerts provider.
How a brand would use it.
Sample scenarios to illustrate how it works. These are not customer results.
A “product not received” dispute
The customer disputes even though the package is marked delivered.
- The AI reads the 17TRACK scans, the address, the IP and the exchanges with support.
- Verdict: fight, with the chance of winning.
- The “Shipping documentation” and “Customer communication” cards are ready to paste into Shopify.
A rate nearing the threshold
The chargeback rate climbs toward 0.9% (Visa threshold).
- “Find trends” groups the causes: one product and one country stand out.
- The priority actions focus on shipping to that country.
- Ethoca / RDR alerts refund before the dispute.
Chargeflow's public pricing
- Automation: 25% of chargebacks recovered (nothing if nothing is recovered)
- Alerts: $29 per chargeback prevented, no monthly fee
- Prevent: 1,000 free orders, then per unit
According to their Shopify App Store listing and their Alerts page.
When to choose Chargeflow over us
You want evidence submitted automatically without ever opening Shopify, and you're fine paying a percentage of the amounts recovered.
When to choose Unlimited Scale
You want to understand why your customers dispute, fix the cause in your fulfillment and support, and keep 100% of what you recover.
See also
Replace part of your stack, not just one tool.
When every part reads the others, you make decisions on the reality of your business, not on five dashboards that contradict each other.